FAQs

How long until I receive my order?

I custom-sew every order to your size, pattern, and color specifications. See my fabrication and shipping timing here.

 

How can I get a fabric swatch?

If you have any concerns whether a fabric's color, pattern or texture will work in your space, order a fabric swatch here. Keep in mind that colors may show differently on your screen than they do in person. Swatches ship free in the US, with just a small postage charge outside the US.

 

Do you sell pillow inserts too?

At this time I only offer this service to trade customers. However, most pillow cover sizes in my listings correspond to insert sizes readily available at online retailers. See my Sizing Guide for suggested insert/cover pairings, and sources where you can find inserts.

 

What size insert do I need for my pillow cover?

Your insert always needs to be larger than the pillow cover. See my Sizing Guide for recommended cover/insert size pairings. Help me rid the world of limp pillows!

 

What size pillow(s) will fit best on my sofa/chair/bed/etc?

There are so many options, which are dependent on the look you are going for, as well as the scale of the piece of furniture the pillow will sit on. Most of the time you need a larger pillow than you think. A 20x20 pillow is a good starting point for sofas, but it's important to choose the right size for your specific space. I'm happy to help if you send me details and photos to hollie@stuckonhue.com.

 

How should I care for my Stuck on Hue pillow covers?

Unless noted otherwise in the product information, all pillow covers should be dry cleaned.

 

Do you accept returns/exchanges?

Because each item is custom-made to your fabric and size specifications, I am not able to accept returns or exchanges. If you'd like to see the fabric in person prior to ordering, fabric swatches are available. Email me at hollie@stuckonhue.com prior to ordering if you'd like to see pattern placement options before committing.

 

Can I purchase fabric or wallpaper from you?

I am happy to sell yardage of fabrics I stock, or I can place a special order with most trade-only fabric and wallpaper manufacturers. Contact me at hollie@stuckonhue.com for pricing.