FAQs

How long until I receive my order?

Made-to-order pillow covers are custom-sewn to your size, pattern, and color specifications. See my current fabrication and shipping timing here. Ready-to-ship items are sent out in 1-3 days (usually next weekday after ordering).

 

How can I get a fabric swatch?

If you have any concerns whether a fabric's color, pattern or texture will work in your space, order a fabric swatch here. Keep in mind that colors may show differently on your screen than they do in person. Swatches ship free in the US, with just a small postage charge outside the US.

 

Do you sell pillow inserts too?

At this time I only offer this service to trade customers. However, most pillow cover sizes in my listings correspond to insert sizes readily available at online retailers. See my Sizing Guide for suggested insert/cover pairings, and sources where you can find inserts.

 

What size insert do I need for my pillow cover?

Your insert always needs to be larger than the pillow cover. Exactly how much larger varies. See my Sizing Guide for recommended cover/insert size pairings. Help me rid the world of limp pillows!

 

What size pillow(s) will fit best on my sofa/chair/bed/etc?

There are so many options, which are dependent on the look you are going for, as well as the scale of the piece of furniture the pillow will sit on. Most of the time you need a larger pillow than you think. A 20x20 or 22x22 pillow is a good starting point for most sofas, but it's important to choose the right size for your specific space. I'm happy to help if you send me details and photos to hollie@stuckonhue.com.

 

Can an order be customized with piping, other trims, or mixing fabrics?

Absolutely! See my Custom Orders page for more info and examples.

 

How should I care for my Stuck on Hue pillow covers?

Unless noted otherwise in the product information, all pillow covers should be dry cleaned.

 

Do you accept returns/exchanges?

With rare exceptions, returns or exchanges are not possible. See my return/exchange/cancellation policy for details. If you'd like to see the fabric in person prior to ordering, fabric swatches are available. Email me at hollie@stuckonhue.com prior to ordering if you'd like to see pattern placement options before committing.

 

Can I purchase fabric or wallpaper from you?

I am happy to sell yardage of fabrics I stock, or I can place a special order with most trade-only fabric and wallpaper manufacturers. Contact me at hollie@stuckonhue.com for pricing.

 

Do you have a trade program?

You bet! Stuck on Hue enjoys working with designers, decorators, stagers, boutiques, and others in the design trade. Email hollie@stuckonhue.com to request a trade account application.