All stocking shipments within the US will ship UPS Ground, with tracking provided. Transit time is 1-5 days, with the average being 2-3 days.

Stocking orders must be placed by December 18 for guaranteed delivery prior to Christmas (US only). Contact hollie@stuckonhue.com for expedited shipping options or international orders.

Due to the limited nature of the collection, all stocking sales are final. Before your purchase, please review all product information and photos carefully, and reach out with any questions.

Our stockings are meticulously constructed and inspected, but should you discover any flaws in the fabrication of your stockings, contact hollie@stuckonhue.com with details and photos.

The trade-exclusive products you can order through our Design Concierge Service include fabrics, trimmings, wallcoverings, lighting, lampshades, rugs and carpets, furniture and more!

Before committing to a full order, you can even order samples of fabrics, trims, wallcoverings, plus rugs and carpets.

The number of vendors we order from is ever-growing! We work with some brands directly, and others via our network of multi-line showrooms. They range from the heritage brands you've known for years to emerging brands from artisans around the world.

The majority of our brands are sold only through the design trade, and through our Design Concierge Service, you can now access them without hiring an interior designer.

Peruse our brand list here. Some of our favorites can't even be listed publicly, so please reach out to hollie@stuckonhue.com if you're interested in a brand not on the list. Plus new brands are being added on a regular basis, many by customer request.

The quantity will vary based on the specs of the exact product you're using, including pattern repeat, width, and length (in the case of wallpaper rolls). Each project or space is different, so please consult with your workroom or installer to confirm.

For wallpaper, ensure your installer is estimating based on the specs of your specific paper. Many of the brands we work with do not use typical US roll sizes.

In the case of fabric, I can usually help with a rough estimate if you want to get an idea of your level of commitment before reaching out to a workroom for a firm quote.

We keep a list of workrooms around the US who are interested in working with our clients. Reach out to hollie@stuckonhue.com with a short description of your project as well as your location. All of our workrooms are willing to work on long-distance projects, but if we can connect you with someone local, even better!

We can certainly try, but there is no guarantee more will be available in the same or a matching dye lot. Some products are consistent from production run to production run, but most products will vary. The inks could be a slightly different color, and/or the ground fabric or paper could have variation as well.

Be sure to consult with your workroom or installer to firm up quantities needed before placing an order, and consider purchasing extra just in case.

If you need a very specific color match, yes. Otherwise, usually not.

A CFA is a small cutting from the exact dye lot of product that has been reserved for your order. A regular sample may or may not be an exact match to the dye lot(s) in stock when you place your order, so if a specific color is of the utmost importance, you should request a CFA.

The mill will take a cutting from the material assigned to your order, then send it to Stuck on Hue, then we will forward it on to you for review and approval. This can add a couple weeks to the process.

If you approve the CFA, we're all set and your order will proceed to packing and shipping.

If the CFA does not meet your expectations, we will check whether another dye lot is available for review. If so, the process starts over. If not, we can ask the vendor to go back into production, which could take days or weeks or months, depending on their schedule. Of course, there is no guarantee a new production run will be the exact perfect dye lot either.

Within 48 hours of payment, I will order your samples from the respective vendor(s). In-stock samples should ship within 1-5 days.

Any out of stock samples will ship once replenished. Usually this is within a few days or weeks, but on rare occasion samples could be out of stock for months while a vendor waits for more to be produced. In most cases I do not have access to check on stock or timing for samples.

If you ordered several samples from the same vendor and none have arrived within 2-3 weeks, please let me know, as occasionally shipments can get lost in transit.

If I receive tracking from the vendor, I will update your order with
that info and send a ship notice so you know your item is on the way.

Many vendors do not provide tracking, unfortunately. Most samples are shipped USPS (some with tracking, some with a regular stamp), or occasionally FedEx or UPS. Most product shipments are sent FedEx or UPS.

Please inspect each item upon receipt, especially if the package appears to have suffered damage in shipment.

On rare occasion a fabric or wallpaper may have printing flaws that were not caught by the mill. It is standard industry practice that all claims must be made prior to any product being cut. Please ensure each product has been inspected before use.

If there are any issues, notify hollie@stuckonhue.com immediately and provide photos to be submitted to the vendor.

For product orders, if the vendor itself has not yet processed the payment, there may be an opportunity to cancel. After that, the wheels are fully in motion. Canceled orders will be assessed a 4% payment processing fee, which will be deducted from your refund.

Sample orders cannot be canceled.

Each product is special-ordered for you and is not returnable.

After 10 years of making pillows for customers around the world, I'm taking a break from that part of the business for a while. Look for limited pillow pop-up collections to come back in the future.

Through my Design Concierge Service, you can order fabric or trim yardage to have pillows made elsewhere, and I can help recommend workrooms if needed.

I have suspended my trade program at this time while the pillow shop is inactive.